Careers at Archie & Sons Diesel Repair – Join Our Family
At Archie & Sons Diesel Repair, we believe in more than just fixing trucks—we’re building a team rooted in trust, excellence, and family values. Located in Dudley, NC, our shop thrives on teamwork, passion, and a shared commitment to serving our customers with the highest level of care. If you’re ready to grow your career with a company that values your skills and work-life balance, we’d love to hear from you.
Our Values Drive Us Forward
Why Work at Archie & Sons Diesel Repair?
Benefits of Working with Us
- Tool Insurance: Protect your valuable equipment with our comprehensive tool insurance.
- Paid Time Off: Enjoy well-deserved breaks to recharge and focus on what matters most.
- Paid Training: We invest in your professional growth through industry-leading training programs.
- Team Bonding Activities: Build connections and camaraderie with regular team events.
- Flexibility: Work-life balance is a priority—no weekend work.
Requirements to Join Our Team
- A valid driver’s license.
- Relevant experience in the automotive or diesel repair industry.
- A commitment to delivering exceptional service and maintaining our high standards.
Current Job Openings
Service Advisor
Position: Service Advisor
Location: Dudley, NC
Employment Type: Full-Time
At Archie & Sons Diesel Repair, we believe that the key to exceptional customer service starts with the right Service Advisor. We are looking for a customer-focused individual who thrives in a fast-paced environment and can effectively communicate technical information to our valued customers. If you’re organized, detail-oriented, and passionate about delivering excellent customer experiences, we want to meet you.
Responsibilities:
- Serve as the primary point of contact for customers, providing updates on vehicle status, service recommendations, and pricing.
- Manage the scheduling of repair and maintenance appointments, ensuring timely completion and customer satisfaction.
- Clearly communicate vehicle issues and repair needs to customers in a way they can understand.
- Coordinate with technicians to ensure accurate diagnostics and efficient repair timelines.
- Prepare detailed repair orders and estimates, gaining customer approval for services.
- Maintain customer records and manage follow-ups to ensure repeat business and customer retention.
- Act as a liaison between customers and technicians, ensuring that everyone is on the same page.
Qualifications:
- Experience as a service advisor in an automotive repair shop or dealership.
- Strong customer service and communication skills.
- Ability to understand and explain complex technical issues to non-technical customers.
- Familiarity with Digital Vehicle Inspections (DVI) and shop management software is a plus.
- Exceptional organizational skills and ability to multitask in a fast-paced environment.
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive benefits, including 401K, health care, and paid time off.
- Ongoing training and career development opportunities.
- A friendly and professional work environment.
If you’re passionate about cars and customer service, and you’re ready to work in a collaborative and supportive shop, apply today to join the Archie & Sons Diesel Repair family.
Ready to Join Our Team?
Your Career Starts Here – Archie & Sons Diesel Repair
Your skills and dedication deserve a workplace that values and supports you. At Archie & Sons Diesel Repair, we’re committed to helping you grow your career while maintaining a balanced and fulfilling life. Located at 153 Old Mt Olive Hwy, Dudley, NC 28333, we proudly serve our community and beyond. We’d be thrilled to have you as part of our team—call us at (919) 221 0008 to learn more.
Archie & Sons Diesel Repair – Working hard for the hard-working.